Frequently Asked Questions

How do I place an order?

To make an order, simply add our products to your shopping cart and check out online. Alternatively, you can  WhatsApp on +97150-3442737 or visit our shop in Town Center Jumeirah.

Where do you deliver?

We deliver all over the UAE. If you require your keto delights on a specific time, please message us and we will arrange a special delivery for you, however extra delivery fee applies.

Do you offer same day delivery?

Yes, we do have certain baked goods and treats that can be delivered on the same day. However, this service is only available to Dubai location. Please call our shop  at 04-3944774 or WhatsApp on +97150-3442737  to check the availability of flavors. 

What if I need a special request? 

You can add any special requests in the notes section and we will do our absolute best to ensure that your every detail is acted upon accordingly.

How do I pay for orders made online?

For orders made through our website, you can pay via bank transfer or cash on delivery. Credit card online payment will be available soon.

How long will your baked goods stay fresh?

As our products are free of preservatives and freshly baked just a day prior the schedule of delivery, they are best consumed within the day of collection/delivery. You can also keep it in the refrigerator for up to 3 days.

Can I freeze your baked goods?

Yes! If you don’t plan to get to your treat right away, feel free to freeze them to ensure prolonged freshness.  Just place your keto delights on a sealed container and can be frozen up to 1 month.

What is your refund policy?

Due to the nature of our product being a consumable/food item, we are not able to accept returns at this time. However, if you have a problem with your order, please contact us!  

Where are your baked goods made?

We bake all our keto delights in a commercial kitchen licensed by Dubai Municipality and we operate with a business license issued by Dubai Economic Department. All our kitchen professionals are HCAPP certified. You can be assure that our kitchen and foods are safe and hygienic.