1. RETURN
    Due to the nature of our product being a consumable/food item, we are unable to accept returns at any given time.

  2. CANCELLATION
    In case you wish to cancel your online order please contact us immediately at ketodelights@sweetlanecakes.com not later than 2 hours after you have placed your order. We will always try to accommodate your request but cannot guarantee a successful cancellation once this period has elapsed. 

  3. REFUNDS
    In the extremely rare case that a refund is due, Refunds net of delivery charges (if applicable) will be made onto the original mode of payment . For online purchases (credit card payment) - processing takes 10 to 45 days depending on the policy of your card's issuing bank.